1. Data controller
The data controller is HIGH REACH MEDIA LTD, registered office at 24-26 Arcadia Avenue, FIN009/NOMAIL, London, N3 2JU, United Kingdom. Contact: legal@highreachmedia.net.
2. Personal data we collect
We may collect and process the following categories of personal data:
- Contact details: name, email address, phone number, company name, and website.
- Business information: role, marketing requirements, and communications with us.
- Technical data: IP address, browser type, device information, and usage data when you visit our website.
- Marketing and campaign data: where relevant to services we provide to clients, subject to separate agreements.
3. How we use your data
We use personal data to:
- respond to enquiries and provide our services;
- manage client relationships, contracts, and invoicing;
- improve our website and services;
- comply with legal and regulatory obligations;
- send relevant business communications where permitted by law.
4. Lawful bases
Under UK GDPR, we rely on one or more of the following lawful bases:
- Contract: where processing is necessary to perform a contract or take steps at your request.
- Legitimate interests: to operate and grow our business, provided your rights are not overridden.
- Legal obligation: where we must comply with applicable law.
- Consent: where you have given clear consent, for example for certain marketing communications.
5. Sharing your data
We may share personal data with trusted service providers who assist us (such as hosting, email, analytics, or payment providers), professional advisers, and authorities where required by law. We require processors to protect data appropriately and do not sell personal data.
6. International transfers
If personal data is transferred outside the UK, we ensure appropriate safeguards are in place, such as UK adequacy regulations or approved contractual clauses.
7. Data retention
We retain personal data only for as long as necessary for the purposes described in this policy, including to satisfy legal, accounting, or reporting requirements. Contact records are typically retained for up to six years where required for business and tax purposes.
8. Your rights
Under UK data protection law, you may have the right to:
- request access to your personal data;
- request correction or erasure;
- object to or restrict processing;
- request data portability;
- withdraw consent where processing is based on consent;
- lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
To exercise your rights, contact legal@highreachmedia.net.
9. Cookies
Our website may use cookies and similar technologies to improve functionality and analyse traffic. You can control cookies through your browser settings. Essential cookies may be required for the site to function properly.
10. Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse.
11. Changes
We may update this Privacy Policy from time to time by posting a revised version on this page and updating the "Last updated" date.
12. Contact
HIGH REACH MEDIA LTD
24-26 Arcadia Avenue, FIN009/NOMAIL, London, N3 2JU, United Kingdom
Company No. 15822160 · Registered in England and Wales
Email: legal@highreachmedia.net